Legal
Privacy Policy — Dialogue AI
Last updated: 1 August 2026
This page sets out, in plain language, how Dialogue AI collects, uses and protects information when you use the site and chat with our companions.
Scope of this policy
This policy explains how Dialogue AI handles information when you browse the site, read a companion profile or open a conversation.
Who we are
Dialogue AI operates this website and is the party responsible for the personal information described here.
Information you give us
This includes an email address, a display name and any details you choose to type into a conversation with a companion.
Information collected automatically
We record standard technical data such as browser type, device category, approximate region and the pages you view.
Cookies and similar tools
Small files stored by your browser keep you signed in, remember preferences and let us measure how the site performs.
Managing cookies
You can delete or block cookies in your browser settings. Some parts of Dialogue AI may not function correctly afterwards.
Why we process data
We process information to run the service, keep conversations available, prevent abuse, meet legal duties and improve the product.
Legal grounds
Depending on your location we rely on contract performance, legitimate interests, consent or legal obligation as the basis for processing.
Conversation content
Message history is stored so a companion can keep context. It is linked to your account and is not made public.
No sale of personal data
Dialogue AI does not sell personal information and does not trade conversation content with advertisers or data brokers.
Service providers
Trusted suppliers such as hosting, email delivery and analytics providers may process data strictly on our instructions.
International transfers
Data may be processed in countries other than yours. Where that happens we use recognised safeguards for the transfer.
Retention periods
Account and conversation data is kept while your account is active and for a limited period afterwards for legal and security reasons.
Security measures
We use encryption in transit, access controls and routine review of our systems to reduce the risk of unauthorised access.
Account access
You can request a copy of the personal information Dialogue AI holds about you at any time.
Correcting your data
If any detail we hold is wrong or out of date, you can ask us to correct it and we will do so promptly.
Deleting your account
You may request deletion of your account. We remove or anonymise the associated data except where law requires retention.
Objection and restriction
In some circumstances you can object to processing or ask us to restrict it while a question is being resolved.
Data portability
Where applicable you can ask for your information in a structured, commonly used and machine-readable format.
Withdrawing consent
Where processing relies on consent, you can withdraw it at any time without affecting earlier lawful processing.
Marketing messages
Promotional email is only sent if you opt in, and every message includes a one-click unsubscribe link.
Age restriction
Dialogue AI is for adults aged eighteen and over. We do not knowingly collect information from anyone younger.
Automated interactions
Companion replies are generated automatically. They are not decisions with legal effect and involve no profiling for such purposes.
Third-party links
Pages may link to external sites. Once you leave Dialogue AI, the privacy practices of that other site apply.
Payment information
If a paid feature is used, card details are handled by the payment provider and are never stored on our servers.
Security incidents
Should a breach affect your rights, we will notify you and the relevant authority within the time limits that apply.
Changes to this policy
Updates are posted on this page with a revised date. Significant changes are announced inside the service.
Complaints
If you believe your data has been mishandled you may complain to the data protection authority in your country.
Contacting us
Questions about privacy can be sent to privacy@dialoguei.com and we aim to respond within thirty days.